Shipping Policy

1. Digital Products

At Logo True, all products are delivered digitally. Since we offer digital logo files, there are no physical products to ship, and therefore, no shipping charges or delivery times to consider.

2. Delivery Process

• Instant Download: Once your purchase is completed and payment is confirmed, you will receive a download link to access your logo files immediately. You can download the files directly to your device for instant use.

• Email Confirmation: A confirmation email will be sent to you with the details of your purchase and the download link. Please ensure that you provide a valid email address during checkout.

3. Customization Requests

• Delivery of Customized Logos: If you have requested customization by contacting our team, the delivery of your customized logo files will be arranged via email. The delivery time may vary depending on the complexity of the customization and will be communicated to you when the customization is finalized.

4. Download Issues

• Troubleshooting: If you encounter any issues with downloading your logo files, please contact our customer support team immediately. We will assist you in resolving the problem as quickly as possible.

• File Access: The download link provided will remain active for a limited time, so please ensure that you download your files promptly after purchase.

5. No Physical Shipping

As Logo True only provides digital products, there is no physical shipping involved. All transactions and deliveries occur online, and you will not receive any physical items.

6. Contact Us

If you have any questions or concerns regarding your digital delivery, please reach out to our customer support team